|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

iphone 6 can not start up

Member
Posts: 4
Registered: ‎13-06-2015

hi, today: 13.6.15

 

i had been go to midvalley digi center on 23 april 2015 and today just i receive their messege written as:

please visit nearest digi store to submit your faulty iphone which will sent to apple for replacement.

replacement of new phone will be in 3 weeks from the date of faulty submmission.

do call digital helpline for futher clarification.

 

first i already wait for so long time using other people phone and i thought that i can immediately get my new iphone 6 device once i get messege from digi. but after reading thier messege, i think i still need to wait. On the day i report my faulty iphone, digi staff told me that just need to wait for 2 to 4 weeks, but i totally wait for 7-8 weeks and now still need to wait for 3weeks. 

 

izzit really 3 weeks or 3 +++++++ weeks? every monthly pay for data but using other people old device. What kind of services is this?

how many times i need to go to digi center, my times and petrol money who pay?

everytime i go digi center for monthly payment i can c digi staff selling their new iphone 6 device to customers but told  me that they are out of stock...and need to wait

T_T

 

Re: iphone 6 can not start up

SuperUser
Posts: 21
Registered: ‎15-04-2015

BUMP this post for DiGi staff attention.

Long waited no response from Digi (complaint to CFM and MCMC)

Contributor
Posts: 65
Registered: ‎08-06-2015

We all have same issue like you too. My phone can't start then request warranty at 24th March 2015. Then finally I get notification from Digi today and asked for collection. So later I will go to digi centre to collect my iPhone.