30-11-2020 02:41 PM
Hi Digi, i was wondering when will the stocks for iphone 12 pro arrive because i have reserved a phone from one of the Digi stores but they said that they havent received the stocks yet.
01-12-2020 05:14 PM
tinggg, Based on our checking here, it's currently out of stock at most of our outlets We will try to restock as soon as we can. Sorry for any inconvenience caused
22-12-2020 10:41 PM
Same here already reserve from a digi store since November 13 but heard nothing from them yet
If there are stocks in stores with low demand/no demand shouldn't digi try to reduce customers waiting time by transferring these stocks over to stores with demand/long waiting list,rather than the stock sitting idle in the low demand store generating no revenue for digi and creating frustration for customers
Secondly, I do understand that this stock issue is beyond digi control as telcos including digi are still waiting for stock from Apple. A little update once a while thru mydigi app or push SMS wouldn't hurt? At least we get an update even though there is no new information being provided.
hope digi takes this into consideration
22-12-2020 10:59 PM
Hi teo1991, we value your feedback, we are so sorry for the inconvenience caused, our iPhone 12 series package is selling fast, We will try our best to get it to replenish as soon and as much as we can. Sorry for any inconvenience caused ya.Thank You.
29-12-2020 02:38 PM
29-12-2020 03:03 PM
Hi NURSHASA, Thanks for your interest in our phone package. Unfortunately, we are unable to check the stock levels of Digi branches. but if you have to make an order at our Digi Store or Digi Store Express, once the new stock arrived our agent will contact you to collect it, we are so sorry for any inconvenience. . Thank You
29-12-2020 04:08 PM
30-12-2020 07:32 AM
@NURSHASA. PM (inbox) us for checking and assistance with regards to your account. Thank you.
11-01-2021 02:10 PM
We are sorry as we are unable to check the stock availability from here. Alternatively, you can walk in our Digi Stores for further assistance. Stocks availability is not guaranteed, it is based on a first-come, first-serve basis. Hopefully, you'll be able to get one. http://new.digi.com.my/support/digi-store