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Re: New Voicemail Popup Everytime

Member
Posts: 1
Registered: ‎27-12-2020

EXACTLY! I went to the digi center today as well. I told them I have the same issue too. The staff there couldn't help and asked me to call customer service, and I called, request to turned off my voicemail, but I still keep receiving the notification!! It's really annoying. This only happened when I port in the current digi sim card.. Other  sim card doesn't have this issue.

 

DIGI, PLEASE FIND  A SOLUTION TO SOLVE THIS PROBLEM.

Re: New Voicemail Popup Everytime

Member
Posts: 4
Registered: ‎22-04-2020

Eihter you port out or try the e sim method as per one of the members here. I port out to another provider as  they couldnt' get it resolved and closed the case. 

Re: New Voicemail Popup Everytime

Member
Posts: 2
Registered: ‎05-07-2021

is there anyone found a solution for this problem?

 

Re: New Voicemail Popup Everytime

Member
Posts: 1
Registered: ‎22-07-2021

Anyone have the solution regarding this issue ??
I just ported in to Digi and  facing this problem as well, kinda annoying as everyday pop out the vm notification !!!
Been deactive vm services & so on but still same ????
Can anyone fix this issue ???

Re: New Voicemail Popup Everytime

Member
Posts: 1
Registered: ‎11-08-2021
I have switched to esim this afternoon and it seem solved the notification issue (tested with many times of turning on and off data and flight mode)

Re: New Voicemail Popup Everytime

Support
Posts: 4,328
Registered: ‎14-04-2015

Thanks for sharing this, Kacho Smiley Happy

Re: New Voicemail Popup Everytime

Member
Member
Posts: 2
Registered: ‎25-08-2021

Hi Kacho, may i know that how to change to eSIM?

Re: New Voicemail Popup Everytime

Support
Posts: 3,013
Registered: ‎01-12-2016

E-sim only can be done by walk-in (Digi Store) at the moment. Head on the link to check our Digi Store's location and enter your preferred location. https://www.digi.com.my/digi-store.

 

You can PM our Digi Store FB for further assistance and to set an appointment 1st before walk-in.

 

https://community.digi.com.my/t5/Let-s-Inspire/DigiCares-Stay-Safe-When-You-Book-For-A-Service-at-Ou...?


Stay safe, keep practice social distancing and remember to sanitize your hand before and after touching the machine (if needed).