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How to extend my iPhone 7 ring duration?

Member
Posts: 2
Registered: ‎06-11-2017

I've looked into the details on how to extend the ring duration on my iPhone 7 but none of it works. I've even contact DiGi customers service representative and they just deactivated my voicemail saying it can lengthen the ring duration but it still doesn't work for me. Please anyone knows how to fix this problem? Thanks in advance.

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Re: How to extend my iPhone 7 ring duration?

Community Manager
Posts: 8,749
Registered: ‎20-04-2015

If you have voicemail, the ringing duration would be 20 seconds. If you turned off voicemail, the maximum you can get is 50 seconds. How long does yours ring now?


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Re: How to extend my iPhone 7 ring duration?

Member
Posts: 2
Registered: ‎06-11-2017

Currently it just ring for around 20 seconds but the customer service already deactivated my voicemail  and I even received the message for voicemail deactivation.

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Re: How to extend my iPhone 7 ring duration?

Support
Posts: 683
Registered: ‎18-11-2016

Hi Lawrence_Lee,  We can help to check further over here. Please PM us via http://goo.gl/epyFn8 with your mobile number and personal info. Thanks