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How long does it take for my order to start moving

Member
Posts: 1
Registered: ‎20-11-2018
Placed an order on last Sat which is 17th Nov for the digi 365freedom plan . I signed up for the Iphone Xs. I made the payment for the shipping fees and all I received was the receipt for the shipment fee I paid . No purchasing invoice about the phone I bought and which data plan I’ve selected. And was given an id number for my order. 18111719101739

Hope someone could help me out about this or work on it ASAP. I didn’t sign up for digi’s insufficient service like this. Thank you