04-12-2018 03:59 PM
i bought Iphone xs max with digi freedom 365 on 2nd Nov. due to device issue, i had to bring it to the digi shop that i have purchased and i was told that it is device faulty and within one week they will provide me a new unit. i have just used my new phone for 2 weeks and now it has passed more than two weeks yet i havent got me new unit!
I dont understand why is it taking so long for a new unit. and the store manager keep giving reasons that i will get my phone tomorrow and tomorrow and tomorrow
Please give a valid date, is this how your customers treated??? i am keep waiting for his messages. He doesnt answer my phone calls or messages.
i sm giving up!
02-05-2019 03:25 AM
@Logeshhh wrote:i bought Iphone xs max with digi freedom 365 on 2nd Nov. due to device issue, i had to bring it to the digi shop that i have purchased and i was told that it is device faulty and within one week they will provide me a new unit. i have just used my new phone for 2 weeks and now it has passed more than two weeks yet i havent got me new unit!
I dont understand why is it taking so long for a new unit. and the store manager keep giving reasons that i will get my phone tomorrow and tomorrow and tomorrow
Please give a valid date, is this how your customers treated??? i am keep waiting for his messages. He doesnt answer my phone calls or messages.
i sm giving up!
Hi. Any update on your case? Did you manage to get the replacement phone as promised by the store manager?