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Accepted Solution

want back old number

Member
Posts: 1
Registered: ‎22-10-2015
can i take back my old number?is very long to derminated...
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Re: want back old number

Community Manager
Posts: 8,697
Registered: ‎20-04-2015

There is no official way to get back a terminated number. You will have to try subscribing again with the number, if it is still available. If someone has owned your number, things become tougher.


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Re: want back old number

Support
Posts: 4,137
Registered: ‎01-05-2015

Hi ztian91,

 

If your number was previously a postpaid number, you can walk-in to any Digi Store and request to re-register the number. Provided it's still available. If not, then there's nothing can be done.

For prepaid number, we unable to reactivate it once terminated.

 

Thank you.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!