05-01-2016 05:46 PM - edited 06-01-2016 11:57 AM
For security reasons, Maybank and CIMB have enforced a ruling that where online transactions on our website using Debit Cards and Prepaid Visa/Mastercards will be disabled.
To enable, kindly follow the instructions below:
Maybank : SMS ONCNP <SPACE> 12 IC numbers to 66628.
CIMB : SMS OPTIN <SPACE> Last 4 debit card numbers to 62666.
If you have any queries, do leave a question below!
10-01-2016 06:07 PM
@sambruce, try calling your bank to authorize your debit card. It is a new ruling that is not within Digi's control.
12-01-2016 01:03 PM
I can't pay through ocbc online banking too. Bank stated transaction was successful but Digi sent me an email saying the transaction is not successful.
12-01-2016 08:05 PM
15-01-2016 10:41 PM
We believe you're able to use your phone now, right?
Kindly switch off-on the phone & retry, please :-)
18-01-2016 09:20 AM
Dear all, I'm currently having the same problem while doing online payment of Digi braodband thru cimb clicks.
Transaction successful but still get barred.
Any kind advices to get this through, please?