We highly encourage that our customers ignore any suspicious messages on any social platforms. If you receive a TAC code from an unknown number/profile claiming it's Digi Helpline, do not reply! Digi has never practiced using TAC codes. Do not give out any recieved TAC codes as the scammer may use it to make a transactions and bill it to your account.
Remember, if you encounter a scam issue, do not reply or respond to the scammer. Do not tell anyone your personal information, especially potential scammers on the internet.
If you believe you have encountered a new scam case, please do report the issue to us immediately.