Hey Subscribers!
Worrying if you have a scam issue on your hands? Here's a list of recent scam issues we have compiled. If you are facing anything similar, do check out the appriopriate articles here:
To make a report, reach out to us on our Digi website here.
Check out these links to learn how to check for safe websites and how to spot a fake contest or scam. If you think your phone has been affected by a virus or any malware, check here to find out how to clean your device.
We highly encourage that our customers ignore any suspicious messages on any social platforms. If you receive a TAC code from an unknown number/profile claiming it's Digi Helpline, do not reply! Digi has never practiced using TAC codes. Do not give out any recieved TAC codes as the scammer may use it to make a transactions and bill it to your account.
Remember, if you encounter a scam issue, do not reply or respond to the scammer. Do not tell anyone your personal information, especially potential scammers on the internet.
If you believe you have encountered a new scam case, please do report the issue to us immediately.
