13-04-2020 12:27 PM - last edited on 06-07-2020 05:34 PM by Keris
Worrying if you have a scam issue on your hands? Here's a list of recent scam issues we have compiled. If you are facing anything similar, do check out the appriopriate articles here:
|6th July 2020||#DigiUpdate: Scam Alert - Beware of Suspicious Callers and Fake Offers|
|16th March 2020||#DigiUpdate: Fake Rewards Program Scam|
|28th February 2020||#DigiUpdate: Fake Poll Scam|
|2nd February 2020||#DigiUpdate: Fake Facebook Scam Announcement|
|2nd February 2020||#DigiUpdate: Fake Survey Contest Scam|
|25th August 2019||#DigiUpdate: Fake Poll Scam|
|16th August 2019||#DigiUpdate: Fake Facebook Scam Announcement|
|11th April 2019|
|1st Februry 2019|
|1st March 2019||#DigiUpdate: Fake Foreign Number Whatsapp Scam|
|23rd January 2019||#DigiUpdate: Fake Donation Scam on Community|
|26th December 2018||#DigiUpdate: Fake Whatsapp Scam|
|23rd December 2018||#DigiUpdate: Fake Survey Scam|
|28th August 2018||#DigiUpdate: Fake Whatsapp Contest Scam|
|20th March 2018||#DigiUpdate: Fake Whatsapp Contest Scam|
|13th October 2017||#DigiUpdate: Suspicious Callers|
|24th August 2017||#DigiUpdate: Fake "Digi Menang Bersama" Contest Scam|
|21st August 2017||#DigiUpdate: Coda Direct Billing Scam|
To make a report, reach out to us on our Digi website here.
Check out these links to learn how to check for safe websites and how to spot a fake contest or scam. If you think your phone has been affected by a virus or any malware, check here to find out how to clean your device.
We highly encourage that our customers ignore any suspicious messages on any social platforms. If you receive a TAC code from an unknown number/profile claiming it's Digi Helpline, do not reply! Digi has never practiced using TAC codes. Do not give out any recieved TAC codes as the scammer may use it to make a transactions and bill it to your account.
Remember, if you encounter a scam issue, do not reply or respond to the scammer. Do not tell anyone your personal information, especially potential scammers on the internet.
If you believe you have encountered a new scam case, please do report the issue to us immediately.