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STOP ALL unwanted SMS content - Here's How!

[ Edited ]
SuperUser
Posts: 43
Registered: ‎03-03-2017

Dear friends,

If you are subscribed to a third party Content Provider (CP) service that uses a 5-digit short code, you can unsubscribe from the service immediately by:


1) Replying STOP ALL to the SMS message or short code.


2) If the above STOP ALL method does not work, please call the Digi Helpline at 016-221 1800 and we will assist you in unsubscribing.

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Some tips to be mindful when receiving SMSes from short codes:
• Read the SMS carefully before giving consent or opting in to the service.
    Typically the SMS will ask you to type YES or Y in reply to the short code to subscribe.

• Do not click on any links within the SMS as it might lead you to accidentally subscribing to a service.

• Do not subscribe to any services from any unfamiliar or suspicious SMSes.

• Do not click on any suspicious banners or links that indicate you have won a prize.

• Do not enter your mobile number on any unfamiliar or suspicious webpages.

• Do not enter your phone number if a page shows that “your phone has a virus” and asks for your phone number to clear it.

• Beware of ads that may lead you to phishing websites.

• Beware of installing third party apps other than from the official Google Play Store or Apple App Store.

• Beware of granting permissions to third party apps to send SMSes from your phone.

 

We at Digi do not condone the use of our 5-digit short code service by errant third party CPs who do not comply to MCMC’s mandatory standards for the provision of mobile content services.