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#DigiUpdate: Customer Care Hotline Operations during EMCO in Selangor

[ Edited ]
Community Manager
Posts: 198
Registered: ‎18-07-2019

Dear subscribers,

 

As we are operating under strict safety guidelines (SOP) due to the Enhanced Movement Control Order (EMCO) in Selangor, our customer care agents may take a little longer than usual to attend to your calls. Rest assured your calls are important to us and we are committed to assist you as soon as possible.

 

Alternatively, we encourage you to use the MyDigi app, the quickest and easiest way to manage your Digi account – from bill payments, reloads, data usage monitoring, and more. You can also reach us via the ‘Support’ feature in the app, if you would like to report a case on Accounts & Billing, Network Coverage, or submit a General Enquiry.

 

Please also visit our Help Centre and Community Portal on our website, for a comprehensive guide on all our products and services.

 

Thank you for your patience and continued support.