|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Can't verify the account

Member
Member
Posts: 1
Registered: ‎15-11-2015

i want to buy books but digi billing cannot verify my account,what should i do?

Highlighted

Re: Can't verify the account

Community Manager
Posts: 8,712
Registered: ‎20-04-2015

Hi @Ita, do you use a different email address on your MyDigi account than your phone's gmail account? Would you add your gmail address to MyDigi account profile and try again? It works for me personally. 

 

Pictorial guide is available in our direct billing knowledge base: http://community.digi.com.my/t5/Knowledge-Base/FAQ-Direct-Billing-for-Google-Play/ta-p/4114


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements