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Accepted Solution

my line has been barred

Member
Posts: 1
Registered: ‎11-08-2017

hi.how long shoul i take to unbarred my line after paying my bill thorugh cimbclicks?i just pay my bill today around 11am and my line still barred.

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Re: my line has been barred

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

It will take 1-2 business days. Payment through MyDigi and Jompay are updated to your account immediately.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: my line has been barred

Member
Posts: 2
Registered: ‎05-04-2018

hi i have already made my payment today through cimb bank around 8.45am.

but still my line is barred and how can i communicate if incase of emergency?

always this is the common problem in digi i want to reconnect my line. what is  the procedures?

 why is it takes 24 hours time to update?

pls update me as soon as possible

.

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Re: my line has been barred

Member
Posts: 2
Registered: ‎05-04-2018

your customercare said that if i chat in here my problem will be solved and also my line can be reconnected again. and now your answer is this ???

to bar my line takes you guyz just minutes and why it takes more than a day to unbar my line???