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late payment for postpaid

Member
Posts: 1
Registered: ‎24-07-2021

my phone was bought under the Digi plan. Digi has been blocking my phone because of the late payment. I paid the payment but I still cannot unlock my phone. I tried to call customer service but nothing happens. It says that I have to insert a pin to unlock the phone, but I don't know what pin I should put to unlock my phone. Can you just TELL ME WHAT KIND OF PIN I SHOULD USE TO UNLOCK IT? Thank you.

Re: late payment for postpaid

Support
Posts: 2,951
Registered: ‎01-12-2016

Please PM us via https://goo.gl/SxGJMl for further assistance. TQ.