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how to unsubscribe internet Rm3 daily

Member
Posts: 1
Registered: ‎17-01-2016
How to unsubscribe internet plan a day RM3 for 150mb high speed internet... I've done so many times sms STOP ALL to 2000 and get message like this "Thank you. All services subscribed have been terminated."
But I'm very disappointed bcoz ,the nex day my credit automatically being deducted RM3...why????

Re: how to unsubscribe internet Rm3 daily

Community Manager
Posts: 8,673
Registered: ‎20-04-2015

@sharipah, the right way to opt-out is by dialing *128*3*1*1#


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: how to unsubscribe internet Rm3 daily

Member
Posts: 1
Registered: ‎30-06-2016
*128*3*1*1# is the right way for deactivate daily 150 digi internet.

Re: how to unsubscribe daily tv RM3 in posrpaid?

Member
Posts: 1
Registered: ‎30-07-2016
help

Re: how to unsubscribe daily tv RM3 in posrpaid?

Support
Posts: 1,617
Registered: ‎10-04-2015

How may we assist you, _siewliii_?

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: how to unsubscribe internet Rm3 daily

Member
Posts: 1
Registered: ‎04-01-2017

Hi. I've tried to dial *128*3*1*1# but the pictured below appeared. I've checked to make sure that I key in the right number. On the other hand I also found out that to unsubsribe  the internet plan, I should dial *128*3*5*1#

 

Please advise. Thanks

 

IMG_20170104_212058.jpg

 

15731894_1308118382542290_1554754700003278125_o.jpg

Re: how to unsubscribe internet Rm3 daily

Support
Posts: 1,495
Registered: ‎01-12-2016

Hi SunnySan,

 

To unsubscribe the internet plan, please dial *128*3*5#. TQ.

Re: how to unsubscribe internet Rm3 daily

Member
Posts: 1
Registered: ‎07-05-2017
Not able to unsubscribe, *128*3*5# is not the correct menu now. I have found out that the correct menu to be *128*3*6#.

However, it always prompted service unavailable when trying to unsubscribe. It has been 2 days and digital keep on deducting credit from my account.

Re: how to unsubscribe internet Rm3 daily

Support
Posts: 1,617
Registered: ‎10-04-2015

Hi @LekSee331. Make sure your account is still active. If your account is not active, as in expired, you won't be able to cancel your subscription.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: how to unsubscribe internet Rm3 daily

Member
Posts: 1
Registered: ‎23-05-2017

how do i check if my account is active?