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Accepted Solution

change name

Member
Posts: 1
Registered: ‎09-05-2015

how can i change my sim card's name?

because it is belongs to my ex's name..

tq..

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Re: change name

Super Contributor
Posts: 171
Registered: ‎13-04-2015

We wish to inform that both parties have to present at the same Digi Store for the process of transfer ownership due to verification purpose and security issue. Thanks.

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Re: change name

Member
Posts: 1
Registered: ‎18-03-2016
Can i change name online
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Re: change name

Support
Posts: 1,383
Registered: ‎14-04-2015

Unfortunately no Smiley Sad It can only be done at our Digi Store and both party must be present before the changes can be done.

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Re: change name

Member
Posts: 1
Registered: ‎08-04-2016

any digi store will do? or must go to customer center?

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Re: change name

[ Edited ]
Community Manager
Posts: 8,748
Registered: ‎20-04-2015

@wbcb wrote:

any digi store will do? or must go to customer center?


@wbcb, locate our Digi Stores that can perform your ownership transfer using this link: http://new.digi.com.my/support/digi-store


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: change name

Support
Posts: 3,727
Registered: ‎01-05-2015

additional note:

Please filter for Digi Store only ya, TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: change name

[ Edited ]
Member
Posts: 1
Registered: ‎01-10-2017
Hi. I have the same case here. Need to change ownership for my SIM card. Can it be done at iOi Mall which is the branch? Or I need to go Sunway Pyramid?
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Re: change name

Support
Posts: 683
Registered: ‎18-11-2016

Hi shaashaa, you can directly walk-in to our Digi Store branch which located in Sunway Pyramid. Here are the branch details:

 

Petaling Jaya - Sunway Pyramid (Outlet 1)
Addess: Lot LG2.69, Lower Ground 2, Sunway Pyramid Shopping Mall, No. 3, Jalan PJS 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor.
Operating Hours: Mondays - Sundays & Public Holidays: 10am - 10pm

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Re: change name

Member
Posts: 1
Registered: ‎01-01-2018
Hello,

I use this number more than 10 year, and the register name is not under me, I dunno who is the owner.
All my insurance account and bank account and government detials is already Link with this phone numbers. Any solution for this? I love this number. But in the app are showing other's people name.
I wanted to change my sim card to enjoy the 4g,but because the number is not register under my name and I can't change for it. Please help