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Accepted Solution

change name

Member
Posts: 1
Registered: ‎09-05-2015

how can i change my sim card's name?

because it is belongs to my ex's name..

tq..

Re: change name

Super Contributor
Posts: 171
Registered: ‎13-04-2015

We wish to inform that both parties have to present at the same Digi Store for the process of transfer ownership due to verification purpose and security issue. Thanks.

Re: change name

Member
Posts: 1
Registered: ‎18-03-2016
Can i change name online

Re: change name

Support
Posts: 3,519
Registered: ‎14-04-2015

Unfortunately no Smiley Sad It can only be done at our Digi Store and both party must be present before the changes can be done.

Re: change name

Member
Posts: 1
Registered: ‎08-04-2016

any digi store will do? or must go to customer center?

Re: change name

[ Edited ]
Community Manager
Posts: 8,774
Registered: ‎20-04-2015

@wbcb wrote:

any digi store will do? or must go to customer center?


@wbcb, locate our Digi Stores that can perform your ownership transfer using this link: http://new.digi.com.my/support/digi-store


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotions

Re: change name

Support
Posts: 4,881
Registered: ‎01-05-2015

additional note:

Please filter for Digi Store only ya, TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: change name

[ Edited ]
Member
Posts: 1
Registered: ‎01-10-2017
Hi. I have the same case here. Need to change ownership for my SIM card. Can it be done at iOi Mall which is the branch? Or I need to go Sunway Pyramid?

Re: change name

Support
Posts: 1,007
Registered: ‎18-11-2016

Hi shaashaa, you can directly walk-in to our Digi Store branch which located in Sunway Pyramid. Here are the branch details:

 

Petaling Jaya - Sunway Pyramid (Outlet 1)
Addess: Lot LG2.69, Lower Ground 2, Sunway Pyramid Shopping Mall, No. 3, Jalan PJS 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor.
Operating Hours: Mondays - Sundays & Public Holidays: 10am - 10pm

Re: change name

Member
Posts: 1
Registered: ‎01-01-2018
Hello,

I use this number more than 10 year, and the register name is not under me, I dunno who is the owner.
All my insurance account and bank account and government detials is already Link with this phone numbers. Any solution for this? I love this number. But in the app are showing other's people name.
I wanted to change my sim card to enjoy the 4g,but because the number is not register under my name and I can't change for it. Please help