change name

[zulhaziq]

how can i change my sim card's name?

because it is belongs to my ex's name..

tq..

[Digi_Tee]

We wish to inform that both parties have to present at the same Digi Store for the process of transfer ownership due to verification purpose and security issue. Thanks.

[AmmarSabri]

Can i change name online

[Digi_Sha · Accepted solution]

Unfortunately no It can only be done at our Digi Store and both party must be present before the changes can be done.

[wbcb]

any digi store will do? or must go to customer center?

[MrOctopusK]

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@wbcb wrote:

any digi store will do? or must go to customer center?

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@wbcb, locate our Digi Stores that can perform your ownership transfer using this link: http://new.digi.com.my/support/digi-store

[Digi_Kobi]

additional note:

Please filter for Digi Store only ya, TQ

[shaashaa]

Hi. I have the same case here. Need to change ownership for my SIM card. Can it be done at iOi Mall which is the branch? Or I need to go Sunway Pyramid?

[Digi_Ann]

Hi shaashaa, you can directly walk-in to our Digi Store branch which located in Sunway Pyramid. Here are the branch details:

Petaling Jaya - Sunway Pyramid (Outlet 1)
Addess: Lot LG2.69, Lower Ground 2, Sunway Pyramid Shopping Mall, No. 3, Jalan PJS 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor.
Operating Hours: Mondays - Sundays & Public Holidays: 10am - 10pm

[bcheng]

Hello,

I use this number more than 10 year, and the register name is not under me, I dunno who is the owner.
All my insurance account and bank account and government detials is already Link with this phone numbers. Any solution for this? I love this number. But in the app are showing other's people name.
I wanted to change my sim card to enjoy the 4g,but because the number is not register under my name and I can't change for it. Please help