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cannot cancel call divert

Member
Posts: 1
Registered: ‎27-07-2019

I have prepaid and would like to cancel my call divert. Ihave tried  ##21# and respond say succesful . However when testing  by using other phone and shutting mine, the call divert still active and diverting to another number.

Some say check the phone settings but could not found any that refer to call divert...Any help is appriciated.