27-11-2020 09:17 AM
28-11-2020 04:03 PM
Usually, the parcel will be delivered to you within 4 working days for Peninsular Malaysia and a minimum of 7 working days for Sabah/Sarawak.
However, during the CMCO period, the delivery might be delayed for example deliveries to the restricted areas ( Covid-19 inspection progress area or locked down area ) or roadblock.
The consignment number is the same as your transaction number and currently still in the progress. You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information.
29-11-2020 04:51 PM
Hi clineart159. If you need assistance with your account, you can PM (inbox) us ya.