Port out from Digi to U Mobile from 23.05.2020 i received the SMS but i cant reply

[tashaaaa]

Here the screenshoot for your reference
Thank you

[MrOctopusK]

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@tashaaaa wrote:
Here the screenshoot for your reference
Thank you

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There are 2 things that can typically hinder replying:

1. Make sure your prepaid is not expired, active with credits

2. Check your phone messaging settings whether is it blocking 'premium' SMS. Some apps detects premium SMS by shorter phone numbers, and then blocks it.

[Yuen97]

Yesterday I replied the termination with Y, yet the my request still failed anyway.

Name: Chang Yuen Feng
0168888540

[Digi_Fero]

Hi Yuen97. The request has been resubmitted and currently in progress. Thanks.

[Izzataziz]

PM

I just received SMS via request to leave Digi and reply Y to number 27676,it says my request is being processed.Thx for fast respond since my posting hereSmiley Happy



So how long I need to wait until Digi line termination and switch to U Mobile chip in my phone?

[Digi_Zemi]

Hi Izzataziz. If there's no issue, your application will be completed within 24 ~48 hours. Thank you.

[Aimar]

Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help.

Why my request got rejected ?

[Digi_Zemi]

Hi Aimar. Please PM (inbox) us for checking. Thank you.

[Firdauzeman]

I want to port out from digi to u mobile and i had reply Y to digi but digi says Sorry, your request was rejected. SOME OR ALL NUMBERS ARE NOT IN SERVICE Please call 0162211800 for help. Whyyy this happen?!!! Please help me digi my hp 0146787352

[Digi_Kobi]

Firdauzeman, kindly inform the new telco to resubmit the request and we'll get it processed once we've received the submission. Apologize for the inconveniences. TQ.