10-08-2018 07:59 AM
Hi,I was port out from Digi and switched to Umobile line yesterday which keep my original phone number but I still not received any SMS via request to leave Digi yet and get SMS Free 1gb from number 2901 instead
Hopefully this delaying can be solved as soon as possible,thx in advanced
My name and phone number
Muhammad Aydie Anwar Bin Mushadi
10-08-2018 01:33 PM
I just received SMS via request to leave Digi and reply Y to number 27676,it says my request is being processed.Thx for fast respond since my posting here
So I need to wait until Digi line termination and switch to U Mobile chip in 2 day or no longer get signal on it
Thanks You Digi
11-08-2018 11:58 AM
The port-in/out request will be processed within 48 working hours, aydie. You'll get a notification SMS or once the Digi signal is no longer available, you can switch to the new SIM card. TQ :-)
29-09-2019 10:11 PM
Hi , I switched to Umobile today and received a phone call and a text stating 'wishing to leave Digi....'
I reply with a 'Yes' but it was rejected. Not sure why but can you have a look on my account? i dnt think i got overdues as I was using prepaid plan.
Here are my contact no.
29-10-2019 07:01 PM
04-10-2020 01:12 PM
04-10-2020 02:17 PM
Hi Geramkatdigi, thank you for the feedback. kindly wait at least 2 working days of time for the MNP process to be done. You will be receiving SMS from us regarding the confirmation to leave our service soon. TQ
02-08-2021 08:00 AM
Hi jnnnnfr. We have responded to your other post.