21-05-2021 09:48 AM - edited 21-05-2021 09:51 AM
Hi Digi Team,
I had ordered phone on 08/05/2021. However i still didnt received my phone yet. I check my order status on https://csp.mmag.com.my/ but it showing message 'Deliveries not found!'. Can u check for me the tracking number?
My order id : 210508036186151.
22-05-2021 12:48 PM
Asma93, order 210508036186151 currently being processed. The status will be updated from time to time at the same link. You can use the order ID as a tracking number.
We regret to inform you that due to the overwhelming response to the Jaringan Prihatin redemption, processing and delivery may take between 2-4 weeks, depending on the order queue and delivery location. For more info & assistance, please contact the Mmatrix Customer Service at 0378903535.
Thank you for your patience and support.