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Not received my order yet

[ Edited ]
Member
Posts: 1
Registered: ‎21-05-2021

Hi Digi Team,

 

I had ordered phone on 08/05/2021. However i still didnt received my phone yet. I check my order status on https://csp.mmag.com.my/ but it showing message 'Deliveries not found!'. Can u check for me the tracking number?

My order id : 210508036186151.

 

Thank You!

Re: Not received my order yet

Support
Posts: 5,069
Registered: ‎01-05-2015

Asma93, order 210508036186151 currently being processed. The status will be updated from time to time at the same link. You can use the order ID  as a tracking number.

 

We regret to inform you that due to the overwhelming response to the Jaringan Prihatin redemption, processing and delivery may take between 2-4 weeks, depending on the order queue and delivery location.  For more info & assistance, please contact the Mmatrix Customer Service at 0378903535.

Thank you for your patience and support.
 

Have a pleasant day!

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Re: Not received my order yet

Member
Posts: 2
Registered: ‎24-07-2021
210713040827676 after 2 week still not received very slow