MyDigi/OCS Temporary Unavailable and Decommissioned Services

[araycool7]

In the event of a service interruption, try these alternative channels to access your account.

List of temporarily unavailable services

No	Features/ Services	Alternate Channel
1	Change billing address	You can change your billing address at any official Digi Store. Find one near you now. For support and enquiry, you can call the Digi Customer Service Helpline at 016-2211 800
2	Change bill medium ie register for SMS bill, email bill or unsubscribe paper bill	You can change your billing medium at any official Digi Store. Find one near you now. For support and enquiry, you can call the Digi Customer Service Helpline at 016-2211 800
3	Update email address	You can update your e-mail address at any official Digi Store. Find one near you now. For support and enquiry, you can call the Digi Customer Service Helpline at 016-2211 800
4	Manage Friends & Family	Manage your Family & Friends by dialing *128*1*8#
5	Talktime transfer	Transfer talktime by by dialing *128*1*7# Register for Super VMS by dialing *128*1*10#
6	Super VMS	For support and enquiry, you can call the Digi Customer Service Helpline at 016-2211 800
7	Phone settings ? over-the-air	Manage your phone settings by dialing *128*1*5#
8	Register auto-billing	You can register for auto-billing at any official Digi Store. Find one near you now.
9	Register auto-reload	SMS & Online Reload services will be discontinued from 30/6/2015 onwards. Sorry for any inconvenience caused
10	Register credit card for auto-reload/ sms reload	You can register your credit card at any official Digi Store. Find one near you now. For support and enquiry, you can call the Digi Customer Service Helpline at 016-2211 800
11	Register credit card for SMS bill payments	You can register your credit card at any official Digi Store. Find one near you now. For support and enquiry, you can call the Digi Customer Service Helpline at 016-2211 800

List of decomissioned services

No	Features/ Services	Alternate Channel
12	Send msg/ email to CS via OCS portal	For further enquiries, visit the Community OR Social Support. For feedback, CS at custsvc@digi.com.my or call 016-2211800
13	Caller Tunes	You can download the CallerTunes App at http://digi.my/ctapp
14	Digi iDeal	Not available
15	MMS Album	For further inquiry, you can call the Digi Helpline at 016-2211 800
16	Remind Me	Not available
17	Send SMS – ie 3 free SMS/ day	Not available
18	Merchant Rewards (app only)	Visit http://digi.my/rewards to access Merchant Rewards.
19	Bonuslink registration	Please visit http://digi.my/bonuslink

[AdCimo]

Hi, I've a question. Is it possible with the new OCS to add more than 1 account? I tried to add in the connect account, but somehow the new number overwrite OCS info for my 1st number. Am I doing it wrong?