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Multi phone number access MYDigi?

Member
Posts: 1
Registered: ‎06-08-2015

Hello.

I had been using Connect and MyDigi for awhile.

I had only one account, which is a prepaid card number.

Lately, I had purchase a new postpaid number(online using DIGI), & I thinking to add this postpaid number to my Connect & MyDigi account.

I see no option to add another number to my MyDigi account. (Or it doesn't show up)

So how can I do this?

 

The second problem is my primary (which is a prepaid) account is registered under someone else name(register under my relatives), I see the FAQ said if owner name is different with the biling detail, it won't show up in MyDigi.

Anyway to fix it?

 

But anyway, I had create another MYDigi & Connect account(using second email) to use the new postpaid account, if someone could help find a solution to merge my two account into one, I'll be glad!

 

Thanks.

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Re: Multi phone number access MYDigi?

Member
Posts: 1
Registered: ‎22-09-2015

I need this too. Did you find a solution? I've contacted customer service 3 times and not resolved it yet.