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Keep deducting rm1 daily usage on prepaid

Member
Posts: 1
Registered: ‎05-02-2019

 Hi there, recently i change my phone and everyday i getting RM 1 daily usage charge into my account. i didn't make any call nor on my phone data. My phone number is 0162933227.Screenshot_20190205_114634_com.google.android.apps.messaging.jpg

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Re: Keep deducting rm1 daily usage on prepaid

Support
Posts: 4,237
Registered: ‎01-05-2015

SKLim77, we believe the number was connected to the internet hence data charges incurred. Kindly PM us the phone model & your full name <here> for further clarification, please. TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Keep deducting rm1 daily usage on prepaid

Member
Posts: 1
Registered: ‎21-10-2019

I've been facing the same issue too

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Re: Keep deducting rm1 daily usage on prepaid

Anonymous
Posts: 0

Hi Eve123456, Kindly PM us (Inbox) for further assistance related to your Digi account. Please include your mobile number, your full name and your last 4 digits IC number for verification purposes. Click here to PM: https://bit.ly/2ERJb4N . Thank you.

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Re: Keep deducting rm1 daily usage on prepaid

Member
Posts: 2
Registered: ‎31-01-2020
I'm facing the same issue too. RM1 deduction everyday since I reloaded. Please help to solve it.
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Re: Keep deducting rm1 daily usage on prepaid

Support
Posts: 4,237
Registered: ‎01-05-2015

LiewSN, kindly PM us your phone number <here> and a screenshot of the message regarding the credit deduction for further clarification, please. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Keep deducting rm1 daily usage on prepaid

Member
Posts: 2
Registered: ‎05-03-2020
I'm having same problem
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Re: Keep deducting rm1 daily usage on prepaid

Member
Member
Posts: 1
Registered: ‎14-03-2020
I'm facing this problem too
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Re: Keep deducting rm1 daily usage on prepaid

Support
Posts: 824
Registered: ‎18-11-2016

Kindly PM us with your mobile number for further assistance, SW. Smiley Happy TQ

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Re: Keep deducting rm1 daily usage on prepaid

Member
Posts: 1
Registered: ‎25-02-2020
I think im having the same problem too..it keep deducting my rm 1 from my account