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How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Member
Member
Posts: 1
Registered: ‎01-11-2016

I've been charge rm14-rm20 everymonth for DIGI NEWS SUBSRIPTION which I didn't recall when did I subscribe to this... but it has been charged in my account for so long Smiley Sad

 

pls assist if anyone here have the same problem or ever received the DIGI NEWS in your phone. 

 

thanks

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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Member
Posts: 1
Registered: ‎20-11-2016
Upon scrolling thru the pdf bills, yes there are this charges on Digi News Subscription. What is this exactly?
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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Member
Posts: 1
Registered: ‎20-11-2016
Yes I do received the same billing, how do I unsubscribe this? We're being charged for unknown items
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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Community Manager
Posts: 8,696
Registered: ‎20-04-2015

Depending on the news service that you have subscribed, here is how you can unsubscribe to news service.

 

WhatsApp Image 2016-11-21 at 16.45.29.jpeg


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Member
Posts: 1
Registered: ‎20-12-2016

hye digi.

did DIGI NEWS SUBSCRIPTION are automatically subscribe if we not subscribe it? even we dont receive any msg ..but in my bill..it shows DIGI NEWSS SUBSCRIPTION...hmmm..soo sick to paid rm12 or rm 14  every month even we dont know what we subscribe..

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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

[ Edited ]
Community Manager
Posts: 8,696
Registered: ‎20-04-2015

@idzihar wrote:

hye digi.

did DIGI NEWS SUBSCRIPTION are automatically subscribe if we not subscribe it? even we dont receive any msg ..but in my bill..it shows DIGI NEWSS SUBSCRIPTION...hmmm..soo sick to paid rm12 or rm 14  every month even we dont know what we subscribe..


The news subscription is not automatically subscribed. If you need assistance, call Digi Helpline (0162211800) for further assistance or PM one of our community <support>  team.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Member
Posts: 1
Registered: ‎24-12-2016

i also face the same problem, call digi center but no body take my phone

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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Support
Posts: 2,015
Registered: ‎01-12-2016

Hi pohchuan,

 

Please PM us your phone number and full name (https://goo.gl/SxGJMl) for further checking. TQ.

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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my Bill.

[ Edited ]
Member
Posts: 1
Registered: ‎06-01-2017

I have the same problem.

Please check and cancel that nonsense fee.

I have PM u and other  support  members.

Thanks.

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Re: How to unsubscribe DIGI NEWS SUBSCRIPTION in my iPhone?

Member
Member
Posts: 1
Registered: ‎15-11-2016
Ive have been charged monthly on subscription that i did not subscribe. I saw Digi News subscription. Pls unsubscribe me. Ive been contacting digi help center and no answer.