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How to check my itemised statment?

Member
Posts: 1
Registered: ‎26-08-2015
I cannot find how to check my itemised statment.. pls guide me.. tq

Re: How to check my itemised statment?

[ Edited ]
Community Manager
Posts: 840
Registered: ‎13-04-2015

You can check your itemised details in Usage or download the bill directly.

Please see the link below:

http://community.digi.com.my/t5/Postpaid/Where-to-download-bill/m-p/2534#U2534

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

How to check my itemised statment?

Contributor
Posts: 56
Registered: ‎12-06-2015
How about itemized statement for prepaid? Usage and Reload data is not sufficient.

Re: How to check my itemised statment?

Community Manager
Posts: 840
Registered: ‎13-04-2015

Hi dgboy,

 

Can you please clarify what you mean by Usage and Reload data is not sufficient?

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

How to check my itemised statment?

Contributor
Posts: 56
Registered: ‎12-06-2015
I mean those items are no substitute for an itemized statement for prepaid users.

Re: How to check my itemised statment?

Community Manager
Posts: 840
Registered: ‎13-04-2015

Hi dgboy,

 

Unfortunately, we do not have e-statement available for prepaid users. Smiley Sad

Have a nice day!

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: How to check my itemised statment?

wcs Member
Member
Posts: 3
Registered: ‎11-10-2015

But we were able tto view online our OCS before this portal was launched

Re: How to check my itemised statment?

Member
Posts: 1
Registered: ‎20-09-2016
Pls help

Re: How to check my itemised statment?

Support
Posts: 3,155
Registered: ‎01-05-2015

Hi, sri123456.

 

To check & download the itemized bill, kindly follow the steps below:
 
1. Go to Digi website http://goo.gl/qMHyI2
2. Log in with your Connect ID (top, right)
3. Click on "Bills & Reloads"
4. Scroll down to "Bill History" 
5. Click 'Download' button to view the Tax Invoice in PDF format

 

Or, you can straight go to MyDigi app and click menu >> Accounts >> Account Details >> View  Bill(s)

 

Thank you

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to check my itemised statment?

Member
Posts: 1
Registered: ‎07-06-2019

How to check my itemised statment?