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Freedom 365 phone order tracking and upfront payment

Member
Posts: 1
Registered: ‎06-04-2020

Helo Digi,

 

I just purchased Huawei Nova 5t under the Freedom 365 plan. Can I have my tracking number for my phone (order no : 200404014223316) and

 

also can I know why I have to pay the 12 months upfront as I already eligible for 0 upfront (based on my conversation with your Customer service) and will you refund the 12 months upfront  payment?

 

Thank you Digi.