17-11-2016 02:14 PM
hi.. currently im using prepaid plan. and planning to change from prepaid to postpaid. the first time I use this number, my brother buy for me and he registered it under his name. lately i went to digi store to change plan, but the staff there said it wasn't registered under my brother's name. i have been used this number since 2000. and i dont even know who is the owner of this number. please help me since this number is very important for me. thanks.
17-11-2016 02:35 PM
Can you PM the aforementioned number?
03-07-2020 10:16 PM
04-07-2020 12:14 PM
Same issue for me.. how can i change my current number to my own name.. previously it was bought by my brother.. but when checked with digi unknown owner
If you still keep your SIM bracket or prepaid packaging, bring it to Digi Store (not dealers) to correct ownership information.