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Change from DigiSmartPlan More Internet to More Call

Member
Posts: 6
Registered: ‎21-04-2015

Hi, I have subscribed Digi Smart Plan 65 (More Internet) today 28Jan2016. Now i would like to opt for More Call & SMS instead, is it possible for me to do so?

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Re: Change from DigiSmartPlan More Internet to More Call

Community Manager
Posts: 841
Registered: ‎13-04-2015
Hi jjcc,

Which channel did you subscribe with? Retail store?
Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started
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Re: Change from DigiSmartPlan More Internet to More Call

Member
Posts: 6
Registered: ‎21-04-2015

Hi, it is through your customer service call/tele-marketer. Anyway, I've called the helpline and was told to expect call from them. I hope it helps. Thank you.

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Re: Change from DigiSmartPlan More Internet to More Call

Community Manager
Posts: 841
Registered: ‎13-04-2015

Wokay!  Let me try to get the Telemarketing team to call you back to confirm on your change request.  Do allow approximately 2 hours for us to get back to you. Smiley Happy

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started