05-01-2017 01:39 PM
im having trouble to disable or change phone number on voice call forward, i had deactivated voicemail at *128# but still change nothing it keep appear ''Unexpected response from network'' & ''Unable to deactivate call diverting when busy/unanswered/unreachable. Unsupported by operator.''
My phone number is 0109416443, the forwarding number is +601603109416443, I cant change or disable it
05-01-2017 06:21 PM
Did you also turn off Notify Me/Missed Call Alerts using *128# menu? Your current diversion number is used for that purpose, hence you could not enter a different diversion number.
05-01-2017 08:35 PM
Yes. Do you mean *128*4*2*99*5*1#(postpaid)
Deactivate voicemail/visual voicemail/notify me
06-01-2017 05:24 PM
Hi emy87,
You may dial # # 21 # to deactivate call divert/ forward service. TQ.
06-01-2017 05:50 PM
08-01-2017 03:49 PM
Hi emy87,
Are you able to receive any incoming call? May we know what is the error message after you dial # # 21 #? Please PM us https://goo.gl/SxGJMl the screenshot of the error message together with your hp model for further checking. TQ.
30-06-2018 11:18 PM
20-12-2018 01:46 PM
I get the same error and solved it by calling Digi helpline.
They enabled my Vo-LTE.
06-10-2019 10:32 AM
i try ##21# ...could not get server response