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Re: CIC@digi.com.my

[ Edited ]
Member
Posts: 2
Registered: ‎23-10-2019
Online payment failed. This is transaction

Re: CIC@digi.com.my

Member
Posts: 1
Registered: ‎26-11-2019
Hi just now i call customer service,they also tell me system don't have received my payment,but my payment every month is autodebit at credit card ,i already call my bank to ask, statement also have , already confirm bill Rm280 already make payment,pls check

Re: CIC@digi.com.my

Member
Posts: 1
Registered: ‎26-11-2019
Charge me twice money

Re: CIC@digi.com.my

Member
Posts: 1
Registered: ‎02-12-2019
This is my redemption, I redeem free 1 gb vouncher around 10.35am 2 Dec but I didn't receive. Live chat say that there is no any transaction. Can you help me? I already redeem and use now immediately

Re: CIC@digi.com.my

Support
Posts: 5,059
Registered: ‎01-05-2015

Wanyen1, kindly PM us your phone number <here> and let us check on the transaction and usage first ya. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: CIC@digi.com.my

Member
Posts: 1
Registered: ‎08-01-2020
2 times deduction from my account for postpaid

Re: CIC@digi.com.my

Member
Posts: 1
Registered: ‎18-01-2020
cant subscribe to internet plan..how to fix this problem.

Re: CIC@digi.com.my

Support
Posts: 5,857
Registered: ‎10-04-2015

Hi amirzan. Should the issue persists, please PM (inbox) one of us (the Supports) for assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: CIC@digi.com.my

Member
Posts: 1
Registered: ‎01-01-2020
Wrong payment 1100054817667 | Attn: Fero

Re: CIC@digi.com.my

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Heryzuhairi. Please send us an email to cic@digi.com.my