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Accepted Solution

Blacklisted

Member
Posts: 3
Registered: ‎04-06-2017
My sim card is blacklisted because the number of recharge attempts exceeds the maximum. What I can do ? Please help me.
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Re: Blacklisted

Valued Contributor
Posts: 320
Registered: ‎01-02-2017

Hi Asiska7, kindly PM your mobile number to us for further checking. You may contact customer service helpline at 0162211800 for verification and unblock you number as well. Thank you.

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Re: Topup Blacklist

[ Edited ]
Member
Posts: 3
Registered: ‎14-02-2017

Selamat malam digi

Kenapa topup saya blacklist macam mana nak pulihkan dengan segera...

#DigiHelpMe

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Re: Topup Blacklist

Support
Posts: 4,076
Registered: ‎01-05-2015

Adharosli, tolong PM kami nombor telefon di <sini> untuk bantuan lanjut. TQ.

 

Selamat malam digi

Kenapa topup saya blacklist macam mana nak pulihkan dengan segera...

#DigiHelpMe
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Blacklisted

Member
Posts: 2
Registered: ‎04-12-2018

Please help.  My son's phone shown as blacklisted after multiple attempt to enter the reload coupon's PIN number.

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Re: Blacklisted

Community Manager
Posts: 8,687
Registered: ‎20-04-2015

@Ignatiusk wrote:

Please help.  My son's phone shown as blacklisted after multiple attempt to enter the reload coupon's PIN number.


The owner of the number would have to contact CS to unblock reload function because of the numerous failure attempts. It is to avoid brute force/guessing of reload PIN.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Blacklisted

Member
Posts: 2
Registered: ‎04-12-2018

Thanks for the info. Smiley Happy.

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Re: Blacklisted

Member
Posts: 1
Registered: ‎24-06-2020

Hi, can you check if I am blacklist or not? My number is 0175664925. 

Reply to manrajsingh214@gmail.com 

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Re: Blacklisted

Support
Posts: 1,758
Registered: ‎14-04-2015

Manraj98, please inbox us ur IC number and full name for further assistance on this. Tq.