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Amount deducted from unauthorized third party

Member
Posts: 2
Registered: ‎09-04-2019

WhatsApp Image 2019-04-09 at 12.43.43 PM.jpeg

 

Can I ask for refund from this 36773? I did not subscribe any things from them and don't know how they get my number. Even I ard reply them " STOP ALL" they had no reply of successfully unsubscribe and again deduct me around RM2. I afraid they will deduct my amount once I topup again.

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Re: Amount deducted from unauthorized third party

SuperUser
Posts: 65
Registered: ‎20-08-2015

maybe check with the digi CS whether they can help u to unsubscribe all un-necessary third party subscription.

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Re: Amount deducted from unauthorized third party

Support
Posts: 4,076
Registered: ‎01-05-2015

csmmoon, kindly check your inbox ya. We've responded to your PM :-) TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Amount deducted from unauthorized third party

Member
Posts: 10
Registered: ‎29-05-2018

Everyone, please click the "This is helpful" button for all 3rd party complaints. so many victims from these 3rd party scams. not everyone have the time to make complaints but maybe if digi knows how many are really affected they will change policy,  or maybe not because they get commision from these scams. does that make them accessory to the crime?