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Thank You Note - Murali

Member
Posts: 1
Registered: ‎30-09-2015

Dear Murali,

i would like to say thank you for the wonderful service rendered to me and my hub. i've been having this MyDigi issues quiet sometimes and today you manage to solve and going beyond to call my hub to do some procedure of clarification while putting me on hold.

Good job!! i manage to get what i want and be able to view my bill online.

 

btw, Digi need to improve the IVR which too lenghty and irritated to go through all the messages. pls get your IVR messages simplified.

 

Regards.

shanna.

Re: Thank You Note - Murali

Community Manager
Posts: 840
Registered: ‎13-04-2015
Hi shanna_sharif,

Thank you for the compliment and feedback. We have channel both compliment and feedback to the respective department.
Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started