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Get rebates when you pay your Digi bill with Maybank - Terms and Conditions

by Community Manager on ‎19-07-2019 11:59 AM

Terms and Conditions


This Get a RM30 bill rebate with MyDigi App “Save a Maybank Credit Card or Autobilling enrolment Promotion (“Promotion”) which is organised by Digi Telecommunications Sdn. Bhd. (Company No. 201283-M) (“Digi”) and partner Malayan Banking Berhad (Company No. 3813-K)   will be governed by these terms and conditions and any subsequent accompanying promotion details (if any), Digi’s Privacy Notice, Data Protection Statement and Data Protection Obligations found on Digi’s website at www.digi.com.my (collectively referred to as the “Terms”). Each Eligible Participant (as defined below) agrees that he/she has read and understood the Terms and by his or her participation in this Promotion, each Eligible Participant agrees to be bound by the Terms.


1.Promotion Period

1.1. This Promotion commences at 12.01 a.m on 1 Aug 2019 and runs until 11.59p.m. on 30 Sept 2019 (both dates inclusive) (“Promotion Period”). Entries received after the Promotion Period will automatically be disqualified. Digi has the sole and absolute discretion to extend and/or vary the Promotion Period without prior notification.


 2.Eligibility Criteria

2.1. All Malaysian citizens residing in Malaysia and who are Digi Postpaid customers holding Maybank Credit Card (American Express Card, Visa & Mastercard) are eligible to participate in this Promotion (excluding persons mentioned in Clauses 2.1.1 to 2.1.3 below, “Eligible Participants”) except for the following:-

2.1.1. Permanent, contract and temporary employees of Digi and their Immediate Family Members;

2.1.2. employees of Digi’s partners, advertising, promotion agencies and any other persons involved in organizing, promoting and/or conducting this Promotion together with their Immediate Family Members; and

2.1.3. Digi enterprise business subscribers.

2.1.4 Current Auto-billing / saved credit card customers

2.1.5 Digi Phone Freedom 365 subscribers

2.1.6 Digi Postpaid Plan + Device subscribers

Immediate Family Members shall mean any of the following: spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

2.2. Each Eligible Participant agrees that he/she has read and understood the Terms of this Promotion and by his or her participation in this Promotion:-

2.2.1. agrees to be bound by the Terms; and

2.2.2. if the Eligible Participant is below 18 (eighteen) years of age, also confirms that he/she has obtained prior consent from his or her respective parents or legal guardian to participate in this Promotion. In the event the Eligible Participant fails to provide Digi with the said parental / guardian consent upon request by Digi, such individual shall be subject to Clause 2.4 below.

2.3. All personal details submitted must be accurate and complete and are subject to proof upon request by Digi.

2.4. Digi reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entry not submitted in accordance with the Terms or which tampers with the entry process. Incomplete, indecipherable, illegible, incorrect or fraudulent entries or any entry which violates the Terms will automatically be disqualified without any notice.


3. Promotion Mechanics

3.1. In order to participate in this Promotion, the Eligible Participants need to carry out the following steps and/or activations:-

- Log into MyDigi latest version

- Save a Maybank credit card at MyPayment OR set up Auto billing

- Make a bill payment of minimum of RM50 within a single transaction using the card registered above

3.2. The bill rebate of RM30 will be reflected in the Participants bill as RM10 across 3 month from Nov 2019 – Jan 2020. All Participants must be active Digi subs and active on MyDigi during this period.

3.3 The bill rebate is limited to the first 5,000 Participants that successfully complete the steps above.


 4. Granting of prizes

  •   Prizes will be issued after contest period ends from 1 Nov 2019
  •   Account status has to be active with no outstanding during the fulfillment of the prizes.
  •   Prizes will be in the form of monthly fee rebates of RM10/month to be paid over 3 months period for the winners.
  •   During the granting of prizes, any cancellation of auto-billing will void the winner’s eligibility to receive the prize.

 5. By participating in this Promotion, each Eligible Participant agrees and consents to Digi’s Privacy Notice (which can be found at https://new.digi.com.my/cs/Satellite/Page/tnc/default/tnc_privacy_statement_en) that all details submitted pursuant to this Promotion, including without limitation personal data/information being collected, processed and used by Digi for:-

5.1. the purpose of this Promotion; and

5.2. marketing and promotional activities conducted in such manner as Digi sees fit worldwide in any media including without limitation the Internet, without further express consent from, and payment or consideration to the relevant Eligible Participants. Marketing and promotional activities include without limitation the use and/or publication of any details provided in and/or in connection to the entries, interview material as well responses and related photographs. In this regard, each Eligible Participant agrees to co-operate and participate without further express consent and/or payment or consideration, in all reasonable advertising and publicity activities of Digi relating to this Promotion; and

5.3. other promotional, marketing and publicity notification/information including future promotional, marketing and publicity notification/information from Digi from time to time.

 6. In addition, where any of the data/information especially personal data relating to the Eligible Participant and/or third parties (where applicable) are submitted to Digi and/or by any entrant in connection to this Promotion, each:-

6.1. warrants that he/she is in possession of all necessary consents and shall continue to maintain such consents as may be required for Digi and/or usage and processing of such data/information; and

6.2. agrees that it shall be his or her responsibility to advise Digi in writing should there be any relevant change in the data/information provided to Digi which requires action on the part of Digi.


7. Each Eligible Participant hereby agrees and irrevocably and unconditionally undertakes to indemnify Digi (on full indemnity basis) against any claim by any third party and against any loss, damage, cost or expense (including solicitors' fees and cost) that it may suffer or incur as a result of or in connection with this Promotion and the Prizes.


8. Each Eligible Participant further agrees:-

8.1. to release and hold harmless Digi and/or the Specified Persons against any and/or all losses, damages, rights, claims and actions of any kind in connection with this Promotion (including resulting from acceptance, possession, use or misuse of any Prizes, or travel to or from any Prize-related activity and claims based defamation, or invasion of privacy);

8.2. that Digi and/or the Specified Persons make no warranties, express or implied, in fact or in law, relative to the use or enjoyment of any of the Prizes, including, without limitation to, their quality, merchantability or fitness for a particular purpose;

8.3. that Digi and/or the Specified Persons shall not be liable for and hereby expressly exclude any losses, damages, rights, claims and actions of any kind (including without limitation loss of damage to property or any personal injury or loss of life, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Promotion, and/or the Prizes, even if Digi has been advised of the possibility of such damages in advance, whether or not due to and/or arising from:-

8.3.1. telephone, electronic, hardware or software program, network, Internet, server or computer malfunctions, failures, interruptions, miscommunications or difficulties of any kind, whether human, mechanical or electrical, including, without limitation to, the incorrect or inaccurate capture of entry information online;

8.3.2. late, lost, delayed, misdirected, incomplete, illegible or unintelligible e-mails;

8.3.3. virus attacks and/or any other malicious software infection to the Eligible Participants’/subscribers’ mobile phones arising from the downloading of these contents, any failed, incomplete, lost, garbled, jumbled, interrupted, unavailable or delayed electronic transmissions;

8.3.4. any default or condition caused by events beyond the control of Digi including those due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Digi;

8.3.5. any printing or typographical errors in any materials associated with this Promotion; and

8.3.6. any claims by third party for infringement of intellectual property rights.

Specified Persons shall mean Digi, and its employees, officers, directors, shareholders, parent companies, affiliates, subsidiaries, licensees, agents, representatives, partners and contractors including contradvertising, promotion, and fulfilment agencies, and legal advisors and/or joint-organiser.


9. Digi:-

9.1. Reserves the right, at any time, to verify the validity and/or reject any entries at its sole and absolute discretion without having to assign any reasons whatsoever. Incomplete, indecipherable, illegible or incorrect, ineligible, fraudulent, unlawful or deceitful entries or any entry which violates the Terms, will automatically be disqualified without any prior notice;

9.2. Reserves the right to disqualify a Promotion Winner if he/she is found to be ineligible at any point of time and to cancel/withdraw/recall the Prizes from being delivered to the ineligible Promotion Winner. If the ineligible Promotion Winner has enjoyed the Prizes, the ineligible Promotion Winner hereby agrees and undertakes to indemnify Digi for the cost of the Prizes, failing which, Digi shall have the right to initiate any action it deems necessary against the ineligible Promotion Winner.

9.3. Reserves the right to reject any entries and/or withhold the Prizes or forfeit the Prizes where Digi believes that there are unlawful, deceitful and/or fraudulent acts and practices without any prior notice.

9.4. Reserves the right, at any time, to vary, delete or add to any of the mechanics, the Prizes or the Terms, and alter, cancel, terminate or suspend this Promotion and/or any part thereof without any prior notice; and

9.5. For the avoidance of doubt, cancellation, termination or suspension by Digi of any entry or this Promotion shall not entitle the Eligible Participants to any claim or compensation against Digi for any and all loss or damage suffered or incurred by the Eligible Participants as a direct or indirect result of the act of cancellation, termination or suspension.


10. All decisions by Digi, including but not limited to the selection of Promotion Winners and forfeiture of the Prizes are final, conclusive and binding. No correspondence or claims shall be entertained.


11. A failure by Digi to enforce any of the Terms in any instance(s) will not give rise to any claim by any person.


12. All other terms and conditions governing the use of any of Digi's mobile telecommunication services shall apply herein mutatis mutandis.


13. The Terms, which are available on [Digi Community page] shall be governed and construed by the laws of Malaysia and the parties shall submit to the exclusive jurisdiction of the Courts of Malaysia.