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validity period for digi prepaid campus

Member
Posts: 2
Registered: ‎13-04-2018

May i know is the 1 year validity period no longer available for digi prepaid campus plan?

Previously whenever i reload, my apps will shown valid until 1 year later.

But today i just top up my number, now it still showing old valid date which is until Oct 2018 only but not on april 2019.

Thanks!

 

Re: validity period for digi prepaid campus

Support
Posts: 4,521
Registered: ‎01-05-2015

Hi, neoreevez.

 

Can we have your phone number and birth date, please?

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: validity period for digi prepaid campus

Member
Posts: 1
Registered: ‎18-05-2018

I also have the same issue, is the Digi Campus still have this benefit? 


@neoreevez wrote:

May i know is the 1 year validity period no longer available for digi prepaid campus plan?

Previously whenever i reload, my apps will shown valid until 1 year later.

But today i just top up my number, now it still showing old valid date which is until Oct 2018 only but not on april 2019.

Thanks!

 


 

Re: validity period for digi prepaid campus

Support
Posts: 4,521
Registered: ‎01-05-2015

The Prepaid Campus subscriber will continue to enjoy 1-year validity extension after each minimum reloads performed up to the 25th birthday, Fennie. Meaning that upon reaching 25th birthday, the validity will follow the normal reload validity.

 

I also have the same issue, is the Digi Campus still have this benefit? 

@neoreevez wrote:

May i know is the 1 year validity period no longer available for digi prepaid campus plan?

Previously whenever i reload, my apps will shown valid until 1 year later.

But today i just top up my number, now it still showing old valid date which is until Oct 2018 only but not on april 2019.

Thanks!

 

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: validity period for digi prepaid campus

Member
Posts: 2
Registered: ‎10-10-2018
Hi, I am having the exact same problem. I am under 25. Could you please advise? Thanks.

Re: validity period for digi prepaid campus

Support
Posts: 4,521
Registered: ‎01-05-2015

cpbong, kindly PM us your phone number <here> for further clarification, please. TQ.

 

Hi, I am having the exact same problem. I am under 25. Could you please advise? Thanks.
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: validity period for digi prepaid campus

Member
Posts: 2
Registered: ‎10-10-2018

Hello, thank you for your reply! PM sent on 11/10/18. Thanks!

Re: validity period for digi prepaid campus

Support
Posts: 4,521
Registered: ‎01-05-2015

Thanks, cpbong. We're checking your PM. TQ.

 

Hello, thank you for your reply! PM sent on 11/10/18. Thanks!

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: validity period for digi prepaid campus

Member
Posts: 1
Registered: ‎27-04-2019
Hi, I am currently facing the same issue with my digi prepaid Campus as discussed above. Just reloaded but the validity is not 1 year from now. Please assist.
Thank you.

Re: validity period for digi prepaid campus

Member
Posts: 1
Registered: ‎29-12-2020
Hi, I just reload rm10, but my vadality date for my digi number never changed .It still remain the same date . May i know how much is the minimum reload to extend the sim card for longer .Also, I just received the reload is failure but the money already deducted from my bank account. Kindly to advise.