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transfer credit

Member
Member
Posts: 1
Registered: ‎15-04-2016

how come i cannot transfer my credit to others? and i dont have talktime services on my phone..

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Re: transfer credit

Community Manager
Posts: 8,704
Registered: ‎20-04-2015

@umi, you might be on Smart Prepaid or Easy Prepaid? Talktime Services is not available for these prepaid plans.

 

Kindly check out Talktime Services FAQ for eligibility: http://new.digi.com.my/ecomm_C/services/default/Talktime_Services


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: transfer credit

Member
Posts: 2
Registered: ‎28-08-2019

My call plan is  Digi Best Prepaid V1 and unable to transfer credit to other phone. Why?

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Re: transfer credit

Support
Posts: 2,071
Registered: ‎14-04-2015

Bob68, please PM us both numbers and full details above for further checking and assistance on this. 

The service is not available for Digi Easy Prepaid v3, Smart Prepaid and Prepaid Live plan. Please ensure your account minimum tenure must be 3 months and above ya Smiley Happy

 

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Re: transfer credit

Member
Posts: 2
Registered: ‎28-08-2019

My account is active all along ... anyway, if I switch my current plan to a  new plan, will there be any effect on my credit?

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Re: transfer credit

Support
Posts: 2,962
Registered: ‎10-04-2015

Credit will remain, Bob68.

 

If you change it to a Postpaid account, your credit will be utilized to pay for your bill. Maximum credit can be carried forward to a Postpaid account is RM100.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: transfer credit

Member
Posts: 2
Registered: ‎09-08-2020
Kenapa transfer credit saya pandai limit pulak..
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Re: transfer credit

Support
Posts: 4,176
Registered: ‎01-05-2015

Transaksi Talktime Transfer mempunyai had penghantaran sebanyak RM100.00 untuk sebulan, Hsyam.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: transfer credit

Member
Posts: 2
Registered: ‎17-09-2020
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