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top up wrong number

Member
Posts: 1
Registered: ‎14-01-2021

hi i accidentally topped up the wrong number while recharging through grab, i contacted grab and they said that thye couldn't help me. my number is 60166879488 and i  recharged it for 60166849488. i did contact that person but i don't know if the number is active. could you check for me? is there any possible way for my topup to be refunded? 

Re: top up wrong number

Support
Posts: 4,018
Registered: ‎10-04-2015

Our apology, kashish16. A successful reload cannot be refunded.

 

Thank you.

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