25-07-2017 10:34 AM
I want to unsubscribe the auto renewal plan for my monthly internet plan.
Tried *128*1*1*3# but failed. Pls assist.
25-07-2017 02:03 PM
Hi @syakiryaacob, old USSD codes can have changed in its menu structure. Please use *128# or *116# to manage your account and internet subscriptions. MyDigi app would be an easier way for you to manage your account too.
25-09-2017 08:31 PM
DEar Sir,
I have subscribed a weekly internet data plan, may I know how to stop for auto renewal (after expired of the existing data)?.
25-09-2017 08:53 PM
ShaunG, can we know which plan did u subscribed to? Can u PM us ur number? Let us check for u once we have ur number okay
01-02-2018 12:09 AM
01-02-2018 12:10 AM
01-02-2018 03:37 PM
To unsubscribe the internet package, please dial *128# > Internet > Unsubscribe or *116# > Unsubscribe, Ashwaty. TQ.
12-06-2018 11:05 PM
13-06-2018 09:03 AM
danwloong. Please check which internet package you are currently in. If that is a one time pass package, unsubscribe option is not available. One time pass package is only valid according to its own validity (1 hour, 24 hours etc).
13-06-2018 09:03 AM