to unsubscribe auto renewal plan

[syakiryaacob]

I want to unsubscribe the auto renewal plan for my monthly internet plan. 

Tried *128*1*1*3# but failed. Pls assist.

[MrOctopusK]

Hi @syakiryaacob, old USSD codes can have changed in its menu structure. Please use *128# or *116# to manage your account and internet subscriptions. MyDigi app would be an easier way for you to manage your account too.

[ShaunG]

DEar Sir,

I have subscribed a weekly internet data plan, may I know how to stop for auto renewal (after expired of the existing data)?.

[Digi_Sha]

ShaunG, can we know which plan did u subscribed to? Can u PM us ur number? Let us check for u once we have ur number okay  

[Ashwaty]

I would also like to unsubscribe to my weekly internet plan

[Ashwaty]

I would also like to unsubscribe to my weekly internet plan

[Digi_Kobi]

To unsubscribe the internet package, please dial *128# > Internet > Unsubscribe or *116# > Unsubscribe, Ashwaty. TQ.

[danwloong]

The method u describe does not exist in either *128# and *116#. It does not apprear any unsubcribe choice. Is Digi trying to cheat us?

[Digi_Zemi]

danwloong. Please check which internet package you are currently in. If that is a one time pass package, unsubscribe option is not available. One time pass package is only valid according to its own validity (1 hour, 24 hours etc).

[MrOctopusK]

You may want to try using MyDigi app, as it is presenting a more modern interface. You can view your internet subscriptions and manage them by simple touches.