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Re: to unsubscribe auto renewal plan

Member
Posts: 1
Registered: ‎15-06-2018
Obviously DIGI is cheating us by not allowing us to stop auto renewal and when we unsubscribe, all remaining data credits are forfeited, what a shameless commercial tactic to get rich, shame on you DIGI, and all your management team.
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Re: to unsubscribe auto renewal plan

Contributor
Posts: 43
Registered: ‎07-02-2018

Hi, hodiho. We've implemented a FREE service "Free Base Internet" to prevent the GPRS daily charges. You may contact any of our Support members to activate this feature as FREE. Thanks!

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Re: to unsubscribe auto renewal plan

Member
Posts: 1
Registered: ‎05-01-2018

Hi Digi_Sha,

 

Please help

 

My number is 016210 5912 

I want to unsubscribe the daily plan, but i tried *128#, it keep saying " services not available"

 

Appreciate for the help. I want to unsubscribe it before it deduct my balance

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Re: to unsubscribe auto renewal plan

Community Manager
Posts: 8,696
Registered: ‎20-04-2015
Are you able to find your subscribed internet add on through MyDigi app?
Regarding inability to access to *128#, try to switch off VoLTE or 4G first and retry.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: to unsubscribe auto renewal plan

Member
Posts: 2
Registered: ‎05-09-2019

Hi there,

 

I really need your help

 

My number is 01116377726

I want to unsubscribe my digi monthly plan 28, but i tried *128#, it keep saying " services not available"

 

Appreciate for the help. I want to unsubscribe it as soon as possible

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Re: to unsubscribe auto renewal plan

Anonymous
Posts: 0

Hi Abby_CB, Digi Monthly Plan 28 internet package is not able to be unsubscribed as the internet package is tied to the plan. Thank you.

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to unsubscribe auto renewal plan

Member
Posts: 1
Registered: ‎21-11-2019
i cant acces to the internet option after using these codes *128# and *100# it keep on saying error application , is there another way?
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Re: to unsubscribe auto renewal plan

Member
Posts: 2
Registered: ‎23-04-2020
I want to Unsubscribe auto renewal plan
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Re: to unsubscribe auto renewal plan

Member
Posts: 2
Registered: ‎23-04-2020
I want to cancel my auto renewal plan it a mess.. I cant get any acces any other plan.. Because it using the auto renewal plan which is low quota.. This is my number please help 0163654572
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Re: to unsubscribe auto renewal plan

Member
Posts: 1
Registered: ‎12-07-2016

I very no happy with the number 33370. It was happened to my daughter under my bill. Her bill almost RM100 last month and this month. I did not know how to stop this issue. Help me