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sim card not register

Member
Posts: 1
Registered: ‎18-04-2016
I've just bought the new Digi Smart Plan Prepaid and when I want to activate my SIM card, it says that the SIM is not yet registered. My number is 01133679902.Can you checked whether it is already been registered or not? Normally, making registeration takes up about 15 minutes or maybe more than that but it's already past 5 hours.

Re: sim card not register

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

Hi @aril, if your account is yet to be registered, kindly return to the shop where you purchased the SIM card. Sorry for any inconvenience. 


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Re: sim card not register

Member
Posts: 2
Registered: ‎14-05-2017
0169774577 my simcard not register yet waiting 5hours , im really felt angry to buy this kind of sim

Re: sim card not register

Support
Posts: 5,064
Registered: ‎01-05-2015

We believe the number already activated, @Esvsyakirebelf.

Kindly note that Prepaid registration process will be done within 24hrs. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!