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sim card change

Member
Posts: 1
Registered: ‎21-12-2016

hi there...

 

i wanna know is it the credits balance inside my prepaid sim card will lost if i change the sim card to nano sim card...

is it posibble digi will transfers the limit to the new sim card..

 

how mush for the process..

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Re: sim card change

Community Manager
Posts: 8,705
Registered: ‎20-04-2015

@bedyone, SIM replacement is RM10 and it can only be done by the registered owner of the number. Credit will be transferred to the new SIM card, as long as the credit was not used while it is not within your reach. Call Helpline (0162211800) to report loss and suspend the account, if you cannot reach to a Digi outlet promptly.


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Re: sim card change

[ Edited ]
Member
Posts: 6
Registered: ‎22-11-2016

RM10 for sim card replacement? But when I asked one of your Specialized Store, he said RM15! Which is which?