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send FAILED to 20000

Member
Posts: 1
Registered: ‎14-08-2017

 charge me RM4 sending me a sms that i dont suscribed, and i send "STOP TOURGAME" back to 20000 but it show up failed to send,any idea wha20884731_1798937783730142_334921019_n.pngt happen?

Re: send FAILED to 20000

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

Hi @pohkuanhwa, depending on your device settings, the SMS app may have blocked shortcodes. You can also manage your subscription using MyDigi app http://community.digi.com.my/t5/Apps-Services/Third-Party-Charges-for-SMS-from-Content-Providers/ta-...


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: send FAILED to 20000

Member
Posts: 3
Registered: ‎21-02-2018
STOP TOURGAME

Re: send FAILED to 20000

Member
Posts: 3
Registered: ‎21-02-2018
My second time received something which I didn't subscribed. I do not wish to receive anything from 20000 which simply charged me RM4 for nothing. This annoyed me as a customer. Please help.

Re: send FAILED to 20000

Member
Posts: 3
Registered: ‎21-02-2018
It seems that I am not the only victim to 20000. Please digi, could you seriously look into this matter ASAP.

Re: send FAILED to 20000

Support
Posts: 5,054
Registered: ‎01-05-2015

leochris, kindly PM us your phone number & screenshot of the SMS service <here> for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: send FAILED to 20000

Member
Posts: 1
Registered: ‎25-11-2018

Dear Sir,

 

charge me RM4 sending me a sms that i dont suscribed, and i send "STOP TOURGAME" back to 20000 but it show up failed to send, any idea what happen?

 

BEst Regards,

 

William Ting

Re: send FAILED to 20000

Support
Posts: 5,054
Registered: ‎01-05-2015

williamting, kindly PM us your phone number <here> for further clarification, please. TQ.

 

Dear Sir,

 

charge me RM4 sending me a sms that i dont suscribed, and i send "STOP TOURGAME" back to 20000 but it show up failed to send, any idea what happen?

 

BEst Regards,

 

William Ting

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Why rm4 have been deduct over 4 times?

Member
Posts: 7
Registered: ‎13-04-2017
Why digi this will hapen?

I have just cancel game strike. Will it total cancel?

Member
Posts: 7
Registered: ‎13-04-2017
Wil it cancel?