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prepaid reload problem ( with maybank2u)

Member
Posts: 1
Registered: ‎20-08-2018

i reload with digi app. and maybank 2u. after paid . digi app  did n't update new balance.

maybank2u have a record to digi. rm 100.

 

please help ? 

 

01225333368

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Re: prepaid reload problem ( with maybank2u)

Support
Posts: 1,385
Registered: ‎14-04-2015

eklee21, please PM us ur full name and IC number for verification and assistance on the above issue. Tq.

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Re: prepaid reload problem ( with maybank2u)

Member
Posts: 1
Registered: ‎30-11-2019
I reload with maybank2u. My digi app didn't update new credit. I have record maybank2u too. Pls check and help me?

010 2388292
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Re: prepaid reload problem ( with maybank2u)

Support
Posts: 3,749
Registered: ‎01-05-2015

Please PM us the reload amount <here> if it is still not updated until now, Amirulshafiq97. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: prepaid reload problem ( with maybank2u)

Member
Member
Posts: 2
Registered: ‎19-01-2020
I have reload RM10 from Mydigi via Maybank2u. Payment was credited from my account but balance havent renew yet. My phone no : 0162557058

Please assist. Thanks in advance.
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Re: prepaid reload problem ( with maybank2u)

Support
Posts: 293
Registered: ‎30-05-2019

Hi Kf, please PM to our Inbox, including your phone number so that we can assist you. TQ

 

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Re: prepaid reload problem ( with maybank2u)

Member
Posts: 1
Registered: ‎19-02-2020
pls help, tq
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Re: prepaid reload problem ( with maybank2u)

Support
Posts: 1,957
Registered: ‎10-04-2015

Hi vandon07. We have responded to your PM. Please have a look at it ya. Thank you.

 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: prepaid reload problem ( with maybank2u)

Member
Posts: 2
Registered: ‎01-04-2020
I have reloaded with m2u but the amount haven't been credited. Help!
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Re: prepaid reload problem ( with maybank2u)

Support
Posts: 3,749
Registered: ‎01-05-2015

Wani97, if the reload is still not updated to your number, please please provide us with these details over <here>. TQ

Phone no.:Reload amount
Date/time:
Channel (ie:MyDigi app, online banking, physical voucher, petrol station etc): 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!