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Accepted Solution

prepaid card has been terminated

Member
Posts: 2
Registered: ‎04-05-2018

hello, my prepaid card which number is 016-4830022 has been terminated on 04/05/2018 due long time haven't reload. So, is it still can be recover this phone number?

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Re: prepaid card has been terminated

Support
Posts: 4,234
Registered: ‎01-05-2015

We're sorry, sucheng0305. We unable to retrieve and reactivate the number once a Prepaid account has been terminated :-(

 

hello, my prepaid card which number is 016-4830022 has been terminated on 04/05/2018 due long time haven't reload. So, is it still can be recover this phone number?

Have a pleasant day!

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Re: prepaid card has been terminated

Member
Posts: 2
Registered: ‎03-09-2018
hello, my prepaid card which number is 0165194210has been terminated on 31/8/2018 due long time haven't reload. So, is it still can be recover this phone number?
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Re: prepaid card has been terminated

Member
Posts: 2
Registered: ‎03-09-2018
hello, my prepaid card which number is 0165194210has been terminated on 31/8/2018 due long time haven't reload. So, is it still can be recover this phone number?
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Re: prepaid card has been terminated

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi SAROJLAMICHHANE. We are sorry to inform you that there is no way to retrieve and reactivate a Prepaid account once it has been terminated.

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Re: prepaid card has been terminated

Anonymous
Posts: 0

Hi  SAROJLAMICHHANE, we are sorry, reactivation is not possible for a Prepaid number that has been terminated due to no reload was done within the given time. Tq

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How to reactivate my expired digi number

Member
Posts: 1
Registered: ‎22-04-2020

0167632855  this is the number

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Re: How to reactivate my expired digi number

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi gayatri. We are sorry to inform you that there is no way to retrieve and reactivate a Prepaid account once it has been terminated.

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Re: prepaid card has been terminated

Member
Posts: 1
Registered: ‎05-05-2020
May I know this phone number : 0165313531 still able to reactive?
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Re: prepaid card has been terminated

Support
Posts: 564
Registered: ‎30-05-2019

Hi Wenghong666, please PM to our Inbox so that we can assist you further. Thank You