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my data sim card topup problem

Member
Posts: 4
Registered: ‎24-12-2016

my data sim card no is 01596269727, i just topup RM 25  for data only,

 

transaction no 16122418157873

 

but I  received a sms as below:-

 

Yours  subscription for Boardband Monthly RM 30 has been suspended due to insufficient credit balance, ....

 

How to fix this issue  by only topup RM 5 to make it RM 30 now? 

 

Your website is very poor for user, why let us choice RM 25???

 

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Re: my data sim card topup problem

Member
Posts: 4
Registered: ‎24-12-2016

i attached the previous website options that i can see.

reload1.JPG

Re: my data sim card topup problem

Member
Posts: 4
Registered: ‎24-12-2016

your website are not allow me to select other option neither RM 10 or RM 30.

reload2.JPG

Re: my data sim card topup problem

Support
Posts: 1,462
Registered: ‎01-12-2016

Hi chirng,

 

Your Broadband Monthly RM 30 has been successfully activated. 

 

Thanks.

Re: my data sim card topup problem

Member
Posts: 1
Registered: ‎24-12-2016
TERIMA KASIH AKAK.. TERIMA KASIH DIGI

Re: my data sim card topup problem

Support
Posts: 1,462
Registered: ‎01-12-2016

Sama- sama, Alfredleko24044. :-)