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mnp port in problem

Member
Posts: 2
Registered: ‎05-04-2018
hi, i already received digi simcard, but the problem is my maxis provider still active and still not getting mnp port out confirmation from maxis. BTW my number is 01125716523.
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Re: mnp port in problem

Contributor
Posts: 16
Registered: ‎28-10-2015

Hi mrzkril, have you checked with Maxis whether or not you have any outstanding payments just in case? They may be holding back your request to MNP due to possible outstanding balances. Even owing them RM2.00 is enough for them to hold back the MNP request

Re: mnp port in problem

Support
Posts: 3,308
Registered: ‎01-05-2015

That's right, jin_akira.

Please check with Maxis mrzkril and let us know the update so we can resubmit the request k :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: mnp port in problem

Member
Posts: 2
Registered: ‎05-04-2018
dear Digi_kobi, please check private message. i already sent you the detail, thank you

Re: mnp port in problem

Support
Posts: 3,308
Registered: ‎01-05-2015

Checking, mrzkril :-)

 

dear Digi_kobi, please check private message. i already sent you the detail, thank you
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!